• Overview
• Multiple Payment
  Channels
• Single Receivables Hub
• Consolidated Outputs
• Integrated Receivables &
  Insights

A single platform for the entire receivables process — with consolidated reporting, archiving and analytics — significantly speeds posting, smoothes workflow and increases daily investible cash. It all happens in four steps:

• 

  Accommodating customer payment preference

• 

  Eliminating fragmentation and leveraging enterprise IT

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  Speeding and centralizing electronic posting and clearing

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  Simplifying documentation and reporting

In the past thirty years, total utilities check payments have increased by $1 billion — while total electronic payments have increased by nearly $57 billion. (Source: Federal Reserve.) Processing a dwindling number of paper checks, trying to support burgeoning multiple payment platforms and operating a variety of physical locations — these challenges are driving utilities' expenses to painful new levels.

Ending the pain associated with supporting multiple payment methods, UtiliWorks™ easily opens, extracts, captures and moves every form of payment — paper or data — from every kind of location.

Inflexible, legacy check-centric applications cause utilities real problems in maintenance and cost. Soon, paper-based and electronic systems must either converge or collide.

But under the governance of the Check Legislation Act for the twenty-first century (Check 21) and NACHA rules — leveraging technologies from Accounts Receivables Conversion (ARC) to Back Office Conversion (BOC) — a single hub for receivables can accelerate processing time drastically, reducing waste as well as the costs associated with FTEs, PTEs and overtime.

Unifying all transaction processing is fast becoming not a luxury but a necessity. UtiliWorks™ leads the industry in handling every kind of receivable in a secure, integrated hub, seamlessly automating all imaging, routing and validation.

Electronic clearing and posting is a key part in a seamless process. In part, it's sheer necessity. The potential cost saving — and the potential increase in daily investible cash — make electronic processing the new standard for utilities.

"Green" issues, too, play in. Billons of pounds of greenhouse gasses would be saved by remote deposit capture. (Source: Javelin Strategy and Research.)

Responding to all of these new and changing demands means simplifying the process. As receivables move through the single hub, UtiliWorks™ clears and posts payments quickly, securely and reliably.

Imaging streamlines storage and retrieval. Whether server or Web-based, an image archive stores payments and other documents digitally, eliminating physical file cabinets — and those frustrating, time-consuming searches for paper records.

Retrieval is almost instant. Customer response times can thus be radically improved. Utilities can store all customer payment data online, providing access to authorized users via the Web. Customer-service research and report delivery are fully integrated.

UtiliWorks™ provides all of that archiving and documenting functionality, plus image research at the transaction level and customer-search labels, integrated with the receivables hub. Secure encryption technology, user-based client-level access and advanced authentication methods provide high security.