New payment channels. Slow processing times. Increased regulatory scrutiny. Inefficiency and waste. These challenges can drive utilities' costs up and revenues down. Factor in the inflexibility and maintenance problems of check-centric legacy systems: the pressure can keep you up at night.
Getting payments processed within 24 hours has never been more crucial. Handling multiple payment channels makes it harder all the time.
Exception-handling and other inefficiencies in paper-based processing slows things down. Hiring FTEs and PTEs, paying overtime and making courier runs — all drive up costs.
They're growing all the time. Taking advantage of them would not only satisfy customers but also speed processing. Servicing all of them can prove difficult.
Lack of IT integration drives a multitude of inefficiencies and costs, from paying too many separate vendors to lost payments.
We can help...
Case Study
PSE&G Exceeds Business Case
Learn how UtiliWorks™ reinvented a top utility's receivables.
Webcast
Speed Processing and Increase Revenue
A new Webcast on innovative payment processing for utilities.
