What are the Benefits?

Higher Revenue, Lower Costs

Depositing all payments within one day can grow a utility's investible cash dramatically. Combine that with centralizing back-end processing to reduce costs of inefficient handling, pickups, drop-offs, exceptions and returns, and you can:

  • reduce float times by 50% or more
  • gain 30% more daily investible cash
  • have 100% of payments processed within 24 hrs
  • significantly lower banking fees and FTE costs

Savings and revenue enhancements for utilities can easily be in the multimillions per year.

Optimized Workflow

Now you can easily surmount the familiar challenges of processing utilities receivables-via centralized, distributed capture, image-based correspondence handling and instant, automatic notification of exceptions and other processing stalls. There's no need to accept inefficiency — or wait to make deposits — when you can easily:

  • eliminate courier runs, overnight mail and overtime pay
  • significantly reduce capture time and exception-item labor
  • automate movement and tracking of correspondence-and-reconciliation exception-processing

The entire process — centralized, automated, integrated and simplified — flows smoothly and quickly.

An Integrated System, Fewer Vendors

Multiple, unintegrated legacy systems and dispersed, third-party involvement mean loss of control for your utility — and unnecessarily high costs. In today's tight capital markets, you need your own IT to focus on what is critical. Leave the mainframe posting to us. Combining AR, reporting and enterprise archive plus workflow in one system can:

  • dramatically reduce IT maintenance cost
  • speed the posting and clearing of payments
  • reduce costs associated with maintaining multiple vendor relationships
Delighted Customers

From traditional check-writing (it's not going away) to payment by mobile phone (it's here) — you can easily meet your customers' growing expectations of convenience and choice. At the same time, satisfy demands by both customers and regulatory agencies for verifiably secure data. A single, integrated payment processing system means:

  • faster channel deployment
  • secure data
  • rapid, reliable collection — a single view of all transaction data

Customers appreciate the convenience — and the utility processes payments more quickly and reliably, for savings and gains.

Case Study

PSE&G Exceeds Business Case

Learn how UtiliWorks™ reinvented a top utility's receivables.

Webcast

Speed Processing and Increase Revenue

A new Webcast on innovative payment processing for utilities.

White Paper

Ending the Paper Chase

A utility's guide to electronic clearing.